During our numerous hours of discovery sessions with owners and decision makers of Printing Services, we have noticed many challenges and pain points in their industry with their current softwares.
- While collecting orders for school ID card printing / Bag printing the key challenge is collecting the information from them like what size and what the sample image etc.
- At present all these communications are happening through WhatsApp and dealing with hundreds of customers is very challenging.
- Each sales rep is taking care of 60-80 customers. It is very difficult to tag those customers collect the amount and consolidate payments sales rep-wise.
- Tracking customer pending delivery/ design faults for all customers is really challenging and we are just sorting out issues that escalate with us and which are denting our customer retaining rate badly.
- Sending Field Reps to the field and no clue about their daily activities and what all the areas covered. Not able to track the leads generated by Sales Reps in the field.
- Updating status to call customers. After a design has been allotted by a customer, various processes start from Design, material dispatch, design review final product review, etc. Answering hundreds of customers about their order status is quite challenging.
- Booking advance amount per order is also a challenge. Booking at the order level and collecting the rest of the balance is quite complex.
- They do have freelancers working for them to get the orders of schools and colleges and in this case, billing to freelancers with respective school/college names is one of the requirements which is not in many softwares causing them a lot of manual work to process freelancers payments, etc.
ACCNU Business Suite helps Printing Services companies streamline their operations with ease by solving the pain points given above.
Doubling pre-sales opportunities through the CRM Mobile App
- Track all the Leads and sometimes while tracking the leads store their images/designs etc
- Â Geotagging helps Reps go into their particular region
- Booking Opportunities
- Providing quotes then and there
- Booking orders
Booking orders with ease
- Provision for B2B customers/dealers / Distributors to place orders through mobile.Â
- Provision to take customer’s designs as well as instructions and remarks at the time of order creation.
- In case of any designs uploaded by the company against the order, the customer can look at those images and approve the order.Â
- Provision for Sales Reps to place the order through a mobile app.
- Provision to upload orders through CSV.
Delivering the product to the customer with instant POD
- Delivering the product from the site/warehouse
- Collecting the Proof of Delivery from the Customer
- Proof of Delivery instant integration to ERP
- Customers can look at the current status of the order
- In case any payments are to be collected, those payments can be recorded in the mobile app
- Instant e-Way Bill printing
- 360-degree visibility on end-to-end delivery until receiving the POD with customer sign.
Advance Billing
- Provision of generating invoices before delivery of the product
- Payment gateway integration helps automatic payment receipt postingÂ
- Provision for customers to pay the amount through a mobile app
- Instant e-invoice generation
- Sending invoice documents through WhatsApp and email
Payment collection
- Delivery boy/ Cash collection agent / Field Rep can collect the amount from customers in various modes ( Cash / Check / UPI etc.)
- Instant payment receipt creation in ERP
- Tons of time-saving through automatic payment reconciliation
Managing Inventory
- Managing inventory of raw materials and the usage report of raw material
- Automatic barcodes printingÂ
- Managing multiple sites and multiple warehouses
- Storing spare parts at the Bin levelÂ
- Physical inventory auditing provisionÂ
- Managing Item Status and tracking Good/ Damaged products separately
Accounting & Finance & Compliances
- Provision for Finance Facility It helps to track customers’ purchasing with the Finance option.Â
- Provision of payment settlement and reports on settled/unsettled
- Financial & Accounting statements
-  100% compliance – GST, TDS, TCS, Export invoices, etc.
Printing services Companies and logos
Customer Testimonials
Company Name:Â Â MP Printing Solutions
We are into School stationery and selling all kinds of school-related items to B2B and B2C.
I am a technical Savy and I was using my own custom-made software for operations. After meeting the Emphorasoft team, I have changed my mind and took their software for scaling up my business. Since 5 Years I have been using Emphorasoft for Production, Consumption, Jobbing, and Customer delivery and collection.
For all my business expansion limitations, Emphorasoft started giving solution and is now pretty much expanded by business and heading towards a positive direction. Thanks to Emphorasoft 😊
