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Accnu

Electronic and Appliances

During our numerous hours of discovery sessions with owners and decision-makers of the Electronic and Appliances industry, we have noticed many challenges and pain points in their industry with their current software.

Some of the challenges and pain points are

  • Losing track of Sales Rep/ Field Rep activities and losing time and money. Unable to track the productivity of Sales / Field Rep.
  • Losing walk-ins as there is no provision to track them effectively.
  • Customer waiting time at the billing counter has been increased because of entering customer information during billing.
  • Without having proper stock updates losing sales or spending more amount for procurement.
  • Lack of damaged products tracking and unable to send damaged products back to a vendor, hence vendor is neither refunding nor giving good products back 8-10% of the stock is getting into a scrap.
  • Inventory handling across multiple warehouses is always a challenge `and no clarity about warehouse-wise inventory.
  • Managing serial numbers of the products that are billed vs. those that are not billed and managing all these in Excel is a very tedious process.
  • No clue on what installations going on who is attending them what spare parts are used with the customer and what amount has been collected.
  • No track of delivery.
  • B2B payment collection and issue with reconsolidation. Lossing amounts and also causing issues with customers due to amount mismatch between Agent collected and handed over vs. customer paid amount.
  • Managing customer complaints in Excel and having no clue of what issues are resolved and what is not and what comes under AMC and what does not come under AMC is resulting in a heavy revenue loss.

ACCNU Business Suite helps Electronic and Appliance companies to streamline their operations with ease by solving the pain points given above.

Doubling pre-sales opportunities through the CRM Mobile App

  • Track all the walk-ins
  • Booking Opportunities
  • Providing quotes then and there
  • Booking orders 
  • Know the inventory of the product within a single click

Booking orders with ease

  • Provision for B2B Customers/ Dealers/ Distributors to place orders through mobile
  • Provision for Sales Reps to place the order through a mobile app.
  • Provision to upload orders through CSV

Delivering the product to the customer with instant POD

  • Delivering the product from the site/warehouse
  • Collecting the Proof of Delivery from the Customer
  • Proof of Delivery instant integration to ERP
  • In case any payments are to be collected, those payments can be recorded in the mobile app
  • Instant e-Way Bill printing
  • 360-degree visibility on end-to-end delivery until receiving the POD with customer sign

Advance Billing

  • Provision of generating invoice before delivery of the product
  • Payment gateway integration helps automatic payment receipt posting 
  • Provision for customers to pay the amount through a mobile app
  • Instant e-Invoice generation
  • Sending invoice documents through WhatsApp and email

Payment collection

  • Delivery boy/ Cash collection agent / Field Rep can collect the amount from customers in various modes ( Cash / Check / UPI etc.)
  • Instant payment receipt creation in ERP
  • Tons of time-saving through automatic payment reconciliation

Managing Inventory

  • Managing serial numbers of the products where required 
  • Automatic barcodes printing 
  • Managing multiple sites and multiple warehouses
  • Storing spare parts at the Bin level 
  • Physical inventory auditing provision 
  • Managing Item Status and tracking Good/ Damaged products separately
  • Provision to send damaged products back to vendor on time

Installing the product with ease along with payment collection

  • Where ever installation required provision of Job Order creation
  • Assigning Technician to the Job order 
  • A provision in a mobile app to look at the jobs assigned to the Technician
  • Provision to install any spare parts required and collect payment from the customer
  • Instant Payment receipt and job status update to ERP

Accounting & Finance & Compliances

  • Provision for Finance Facility and it helps to track customers purchasing with Finance option. 
  • Provision of payment settlement and reports on settled/unsettled
  • Financial & Accounting statements
  •  100% compliance – GST, TDS, TCS, Export invoices, etc.

Electronic and Appliances Companies and logos

Customer Testimonials